opinion

Social Media Brings Education, Connections for Retail Industry

Social Media Brings Education, Connections for Retail Industry

When most of the adult industry in the U.S. had to suspend operations back in March due to mandated closures because of COVID-19, industry professionals didn’t let that keep them down for very long.

Social media became not only a means of keeping connected with family and friends, but a way for industry professionals — many who were used to being on the road for weeks at a time — to keep connected.

Jackie Blue of NiteCap Megastore in Staten Island, New York started a fun group called Jackie Blue’s No Pants Party as a means for people to get together virtually on Friday nights.

“Nitecap Megastore may have closed the doors due to COVID-19, but I know how important humor and intimacy is to our health,” says Blue about the origin of the group, which is ‘all-inclusive.’ Both industry pros and non-professionals can visit during the week and share jokes, memes, and just cut loose, and on Friday night, participate in a virtual game night.

Armed with games donated from Kheper Games, and prizes from her own stash, Blue’s weekly Friday night party became a great place for people to forget their cares for an hour each week. And very quickly, vendors joined in on the fun, offering to sponsor a week in the group with educational but fun content about their products, a mid-week live product discussion, and a donated prize for the game night winner.

Around the same time, industry veteran Paul Reutershan started a group called Pleasure Professionals Place — or P3 for short — on Facebook, with the intention of allowing people in the industry to stay connected and support each other. In just over a month, the group has grown to over 1,350 members, and while the purpose of keeping connected remains the group’s core value, it has evolved to reflect the dawning of a new age in adult. Industry professionals from all over the globe are connecting within the group, sharing memories, offering each other encouragement, and yes – talking shop. The group doesn’t allow for advertising of products or services, but educational content is not only welcome but encouraged.

“Industry leaders need to grab a hold of using social media to engage customers,” Reutershan said. “We’ve seen manufacturers, retailers, home parties and ecommerce get out of their comfort zone to produce training and educational videos. Many are going ‘live’ to provide an extra level of interaction with clients.”

Along with being the founder of the group, Reutershan also is one of its moderators — the other being Steve Sav, another well-known industry veteran. “This is the new normal. Virtual ‘visits,’ meetings and product presentation via Zoom, Google hangouts, etc., are being embraced as travel is currently on hold. Everyone is adapting and the creativity is wonderful to see.”

Another fantastic group is SPAM — Sex Professionals and Manufacturers. Founded by Megan Swartz of Déjà Vu Love Boutique in Las Vegas, SPAM is a group meant for retail professionals and manufacturers to connect.

“I initially wanted to invite manufacturers into our private employee group to provide training material to them but I thought it would be more beneficial if I created a larger group so more businesses could get the information as well,” says Swartz about the origins of the group. “As of right now I think it has been a nice place for ideas to be passed around and whatnot, but I believe in the coming months when manufacturers have new items coming out, it will be much more beneficial to everyone.”

With COVID still restricting travel in many states, this is a great place for vendors to connect with retail associates and provide training, answer questions about products, and bring together two sides of the industry that don’t always get to connect. Availability of in-store trainings pre-COVID depended on a host of factors: vendor and store schedules, travel plans and routes, and took time and a lot of planning. Now vendors are adapting to and adopting virtual platforms, planning Zoom meetings or using Google Meet or Google Hangouts for training sessions, and taking to social media channels like Facebook, Instagram, Pinterest, and YouTube. It’s effectively shrunk the adult world and opened it up at the same time.

While COVID-19 is still an ongoing concern, the world keeps turning and the steady demand for adult pleasure products from consumers means that adapting new strategies is crucial.

We are living in an increasingly virtual world, so it makes sense that the adult industry takes the opportunity to utilize the tools available, and not only adapt to them, but adopt them as part of the new normal. It’s the next step in our industry, and embracing new methods of connecting — beginning with social media and other means of keeping in touch virtually with distributors, vendors, customers and consumers — will not only enable us to survive, but can be a means to ultimately flourish.

Fresh from the front lines of adult retail, Rachel McCarthy is now a sales specialist with Williams Trading Co. She is a strong supporter of sex-ed, sexual health and wellness, and open discourse on all things related to sex.

Related:  

Copyright © 2024 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

opinion

Tips for Making the Most of In-Store Marketing

When it comes to brick-and-mortar retail, getting shoppers in the door is only the beginning. Once they are inside, catching their eye and getting them to open their wallets is a whole other ballgame — both for retailers, who want shoppers to spend as much money as possible in their stores, and for manufacturers, who want that money spent on their products specifically.

Rebecca Weinberg ·
opinion

Upselling Strategies for Pleasure Product Ecommerce Success

In online commerce, every sale matters. This is particularly the case in the pleasure sector, where there is intense competition and as many customer preferences as there are products. Online retailers must therefore find ways to be competitive — and one of the best methods is upselling.

Carly S. ·
profile

WIA Profile: Stephanie Elias

After encountering some less-than-body-safe adult products, Stephanie Elias joined forces with her real-life BFF, Hannah Hutton, to launch Personal Fav, a product collection that currently includes two lubricants that promise the cleanest, most vagina-safe experience ever.

Women In Adult ·
opinion

Sweetening Up Sales With Lubricants, Topicals and Sexual Enhancers

For as long as people have been getting it on, they have also been finding ways to enhance their pleasure. The ancient Greeks loved sex and were incredibly open about it. We even have historical records of some of the various tools they created and used to enhance the experience.

Rebecca Weinberg ·
opinion

Why Sourcing Pleasure Products from Alibaba Might Pose Risks

The allure of Alibaba and similar ecommerce platforms is undeniable: They offer a vast marketplace where businesses can access a plethora of products at seemingly unbeatable prices. For those in the pleasure industry, however, sourcing from these platforms can present numerous potential challenges and issues that may outweigh any cost savings.

James Guo ·
opinion

A Look at Sex-Positioning Product Features That Drive Sales

Whether your customer has mobility or stamina challenges or is simply looking to try a creative new position, their new best friend in the bedroom can likely be found in the many styles of position support devices available on the market.

Corrinne Musick ·
opinion

How 'Bridgerton' Is Sparking Interest in Steamy Romance

Were you as excited as I was about the premiere of “Bridgerton” Season 3? If all those steamy scenes of passionate courtly love and lustful glances over Regency-era fans give you tingles of excitement, you are not alone.

Scarlett Ward ·
opinion

Retail Staff Training Tips for Building Inclusivity

A well-trained team is the backbone of any retail environment. Staff interactions significantly influence customer perceptions and comfort levels in every kind of store — but especially in the sexual wellness sector, where sensitivity, cultural competency and inclusivity can truly transform the customer experience, fostering trust and loyalty.

Ian Kulp ·
opinion

How to Incorporate Current Trends Into Store Displays

Ever walk into a store and get stopped dead in your tracks by an attention-grabbing display? Maybe it’s the pop of color, or perhaps it’s the design you love. Whatever the reason, in-store displays can grab customers’ attention and even drive sales and foot traffic to your store. But how do you create displays that surprise and hook your audience?

Carly S. ·
profile

WIA Profile: Vanessa Rose

From psychology to journalism to adult retail copywriting and product sales, Vanessa Rose’s career path has continually broadened her horizons while leading her far and wide across Australia.

Women in Adult ·
Show More