profile

In Memoriam: Peter Serratore Remembered as Team Player, Loyal Supporter

In Memoriam: Peter Serratore Remembered as Team Player, Loyal Supporter

Peter Serratore, who began in the industry in the late 1970s and was a top sales rep at Holiday Products for more than 20 years, passed away on Dec. 22.

Born in suburban Philadelphia, Pete moved to Los Angeles in the late 1970s and quickly found work in the warehouse of Marlan Distributing. He later moved to CPLC, where he met colleagues who would become lifelong friends. For more than 20 years, he was a top sales rep at Holiday Products, and though he left the company in March of 2016 remained proud of his contributions to their success.

Pete was also very creative. He was instrumental in coming up with titles, marketing tag lines and sales promotions. He was a true team member and contributed in every way possible. -Susan Colvin, CalExotics

In 2011, Pete lost his sight due to a rare genetic disease; what he did not lose were his keen instincts, warmth and generosity, and quick humor. He was preceded in death by two of his best friends from the industry, Cory Ipson and Christian Mann, with whom he loved attending hockey games and concerts. He leaves behind a daughter, Angela, who lives in New York City, and countless friends and relatives who will miss him dearly.

Susan Colvin, founder and CEO of CalExotics, offered the following words: “Pete Serratore, Cory Ibson, Helene Kusens and Al Ornstein made up the most amazing team of sales associates at CPLC and Video Team. All four were smart, ambitious and competitive. When you add in Chris Mann who managed Video Team, it was a group of incredible personalities and a lot of fun. It was an exciting team to work with and it’s so sad that the last of the team members, Pete, has passed away.

“Pete was an amazing father. He raised his daughter Angela on his own and he made it clear that Angela was his No. 1 priority. Many times Angela visited us when the babysitter didn’t show up or school was out. Pete managed to help his customers and still make Angela feel that she was No. 1.

“Pete’s customers loved him! They were loyal and trusted him. Pete recommended products, made sure his customers’ products were shipped first and considered his customers close friends. When CPLC ended, Pete went to work for Holiday Products and every customer followed him. They wouldn’t have it any other way. If Pete was out for a day to take care of Angela, customers told us they’d wait to order until Pete returned. He really built friendships that are so rare.

“Pete was also very creative. He was instrumental in coming up with titles, marketing tag lines and sales promotions. He was a true team member and contributed in every way possible.”

“Although it’s been 23 years since Pete and I worked together, we’ve always stayed in touch. I’m thankful for his friendship and his incredible support of CalExotics. Pete is tremendously missed. Thank you, Pete for all of the great years together.”

An email account has been set up in Serratore’s honor: serratorecondolences@gmail.com.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

opinion

Examining the Obstacles of Operating an Adult Business in India

The sexual wellness market in India is projected to experience significant growth in the coming years, yet sex remains taboo in this country of 1.3 billion people. Legal and cultural barriers prevent open discussions around sex.

Raj Armani ·
opinion

How Pleasure Brands, Retailers Can Tap Into the Popularity of 'Romantasy' Erotic Lit

Fans of the “Bat Boys” and demon-born princes alike, rejoice! Sarah J. Maas took 2024 by storm, claiming the title of bestselling author of the year with her raunchy “romantasy” novels, partly thanks to BookTok. With millions of fans worldwide, Maas’ works aren’t just dominating bestseller lists; they’re also encouraging people to embrace role-play and fantasy in their own sex lives.

Scarlett Ward ·
trends

Pleasure Purveyors Discuss Emerging Trends, Ambitions for 2025

2025 is upon us, and the pleasure industry is poised for another dynamic year. As brands realign their goals to satisfy shifting demand, seize new opportunities and capitalize on cutting-edge innovations, the focus for the new year is on delivering inclusive, accessible and technology-driven products that redefine pleasure and wellness.

Ariana Rodriguez ·
profile

WIA Profile: Jacqueline Macleod

To succeed in the lingerie industry, it’s imperative to keep one foot in the adult biz, another in the mainstream fashion world — and both hands spinning plates of trend reports, apparel design experience and customer support.

Women In Adult ·
profile

Awakening Boutique Co-Founder Tory Johnson Discusses Mission to Spread Sex Positivity in Colorado

For some customers, especially first-timers, entering an adult retail store can be a nerve-racking experience. That’s why Colorado pleasure chain Awakening emphasizes customer comfort, aiming to destigmatize conversations around adult products by providing a safe and respectful shopping experience.

Quinton Bellamie ·
profile

Dreamlove Distribution Aims to Keep European Retailers On-Trend

From new annual trade shows in Barcelona and Malaga to the expanding international reach of Spanish sex toy brands, distributors and retailers, Spain continues to establish itself as the up-and-coming European hotspot for the pleasure industry to conduct business.

Colleen Godin ·
profile

Allure Lingerie Owner George Makar Offers a Glimpse Behind the Brand

For over 30 years, Canadian lingerie brand Allure has been doing things differently. It’s a defining characteristic of the company, one that dates back to its roots as an adult retailer and underlies its current reputation as a design house — and owner-designer George Makar's rep for originality.

Colleen Godin ·
opinion

How to Build Retail Customer Loyalty Through Connection

The most valuable part of any business is the customer, so it’s no wonder that Get to Know Your Customers Day is celebrated not just annually, but quarterly.

Ian Kulp ·
opinion

Tips for Fostering Productive Conversations in Adult Retail Settings

In an ideal world, every workplace interaction would run smoothly. Employees would communicate clearly and directly, customers would always be satisfied and challenges would resolve themselves.

Tori Titus-McCrobie ·
opinion

A Look at the Fortune 500 Tech Available for Adult Stores

It used to be that if you wanted cutting-edge tech to power your adult store operation, you needed a Fortune 500 budget. Small and midsize stores had to settle for basic systems and manual processes, and hope that hustle, grit and good intentions could compensate for the tech gap.

Sean Quinn ·
Show More