profile

WIA Profile: Phyllis Heppenstall

You started the company more than 25 years ago. What was your experience as a woman trying to not only start a company but a company in the adult industry?

When I started this business as Women’s Home Parties, I actually wasn’t thinking about being in the “adult industry.” I just had a passion that we — women and our partners — should be able to enjoy our sensuality without judgment. This was really brought home when we opened three retail stores in 1981-82 within 13 months. [As for] women in business — why, that’s just where we belong. I never, ever viewed myself as being less nor more [capable than a man], or asking for special considerations because I was a woman. I always wanted to be given equal opportunity and approached all my dealings with the knowledge that I was equal. Passion, persistence, integrity and great people will always win.

When I started this business as Women’s Home Parties, I actually wasn’t thinking about being in the “adult industry.” I just had a passion that we — women and our partners — should be able to enjoy our sensuality without judgment.

Give us a typical Monday at your desk?

For the past year, I’ve operated out of my home office. The day-to-day operation at Peekay is managed by a great team of individuals headed up by Phy Abramson. One of my biggest challenges as an entrepreneur was to train and plan for that transition. I told myself, “If I’ve invested 25 years in this baby and it can’t walk and run on its own, then my job was not done well.” My Mondays and other days are primarily focused on outreach efforts, publicity work and growth strategy for our company. No matter what day it is, there’s also constant attention to the 1st Amendment issues and our freedoms! And, of course, you always watch the numbers.

Have attitudes toward women in the industry (and in business overall) changed over the years?

If you’re asking me about the [adult] industry, yes, I believe there are those consumers who acknowledge and recognize that there are bright, brilliant women performing, who also happen to be blessed with incredible looks. When you ask about business overall, I have seen both sides of that issue. In my personal experience, neither I nor my company have been the victim of any bias against women. I just have never acknowledged it. For us, that means it doesn’t exist. Are there those that do oppress women and their efforts? You bet. One of my passions is to always be there and educate women that we can prevail. I believe women in this industry always have to be better than average. I always want our actions to show credibility and integrity to the world.

What strategies do you use to maintain balance in your life?

The short answer is: good shoes and sound sleep! I definitely am a Type A personality, as many successful people are. First, I think it’s important to acknowledge that as a good thing. Second, you have to listen to your body — don’t second-guess your gut. That’s why its there. You have to be the best you can be for yourself before you can assume a leadership role because it is a huge responsibility. Simply put, you should always be challenging yourself and asking, “What is the highest and best use of my time when at work?” Then, equally, “What quiets my heart and soul?” Find the answers to those two questions and, as the saying goes, “When you find a vocation you love, you will never work another day in your life.”

What advice would you give other women who want to enter your field?

My advice to anyone, women or men, whatever the field, is be passionate, be honest with yourself. Become a student of life. Never, ever, stop learning. Yes, there will be lots of hard work but also lots of great rewards. This business is not for the faint of heart. But business is just that — business. You must be able to: 1) multitask unmercifully; 2) make quick decisions, at times with little information; 3) “move on” from negative situations without beating yourself up; and 4) be honest at all times.

Each month, industry news media organization XBIZ spotlights the career accomplishments and outstanding contributions of Women in Adult. WIA profiles offer an intimate look at the professional lives of the industry's most influential female executives.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

opinion

How to Build Retail Customer Loyalty Through Connection

The most valuable part of any business is the customer, so it’s no wonder that Get to Know Your Customers Day is celebrated not just annually, but quarterly.

Ian Kulp ·
opinion

Tips for Fostering Productive Conversations in Adult Retail Settings

In an ideal world, every workplace interaction would run smoothly. Employees would communicate clearly and directly, customers would always be satisfied and challenges would resolve themselves.

Tori Titus-McCrobie ·
opinion

A Look at the Fortune 500 Tech Available for Adult Stores

It used to be that if you wanted cutting-edge tech to power your adult store operation, you needed a Fortune 500 budget. Small and midsize stores had to settle for basic systems and manual processes, and hope that hustle, grit and good intentions could compensate for the tech gap.

Sean Quinn ·
opinion

A Manufacturer's Guide to Adult Retail Trade Show Success

Pleasure industry trade shows offer a vital platform for showcasing the latest toys and other intimacy products, building connections with potential buyers and generating industry buzz. However, simply attending isn’t enough — you need a strategic plan to stand out from the crowd.

Vincent Renou ·
opinion

Pleasure Brand Marketing and PR Trends to Watch in 2025

From the lockdown boom to the economic pressures of a post-pandemic world, we have seen shifting technologies, evolving consumer expectations and a hunger for authenticity shape pleasure product marketing and public relations.

Scarlett Ward ·
profile

WIA: Jennifer Jolicoeur Reflects on Passionate Home Party Journey

Nearly 30 years ago, Jennifer Jolicoeur became Rhode Island’s first adult toy party planner. After gaining experience with another company, she launched Athena’s Home Novelties from her apartment in 1998, guided by the mantra “Educate. Empower. Entertain.”

Women In Adult ·
opinion

Tips for Embracing Diversity Through Language

We are all used to slang terms shifting from generation to generation, as words or phrases get co-opted and acquire new meanings. It is a much rarer occurrence when some of the most fundamental words in our language undergo a major transition in a short space of time, but that is exactly what is happening right now with pronouns.

Claire Sass ·
opinion

A Look at the Ethics, Risks of AI-Generated Sexual Wellness Content

Few technological advancements have inspired the level of controversy that has been generated by the advent of artificial intelligence, which is now powering or being incorporated into digital tools we use every day.

Anne Hodder-Shipp ·
opinion

How the 10-Minute Delivery Model Is Disrupting the Indian Market

In September, when the iPhone 16 was released, a person in India had the brand-new model delivered to him — while he was waiting in line at an Apple Store, before reaching the front for his turn. How? By ordering on Zepto, one of the leading “quick commerce” platforms that are changing how consumers shop in India.

Raj Armani ·
opinion

How to Keep Meta From Derailing Your Social Media Campaign

The heavy hand of Meta can be both unforgiving and unpredictable. Profiles that Meta decides have violated its platforms’ terms may find themselves on the receiving end of punishments — including the dreaded “shadow ban,” which can be damaging for a brand’s social media campaign and strategy.

Scarlett Ward ·
Show More