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78 results:
opinion

Tapping Into Chargeback Prevention Strategies

It’s no secret that chargebacks can be a major pain point for business owners. Not only do they lead to lost profits, but they can also increase the risk of fraud and damage customer relationships.

Jonathan Corona ·
opinion

How to Navigate Visa's Updated Dispute Rules

The global pandemic with which I share a name catalyzed a sizeable shift in the digital movement of money. According to Visa, annual ecommerce growth was 20% and person-to-person payments grew to $378 billion in 2021.

Jonathan Corona ·
opinion

Choosing High-Risk Merchant Services

The demand for adult content is booming, and merchants in the industry are under pressure to meet customer demands regarding both products and services while also ensuring the whole customer experience is simple, pleasant and — most importantly — secure.

Jonathan Corona ·
opinion

Consumers Prefer Freedom of Choice With Payment Options

The ways consumers can spend their money are constantly evolving, becoming easier and more streamlined. Setting up your business to accept various types of payments should be just as simple.

Jonathan Corona ·
opinion

Payment Gateway Must-Haves for Small Businesses

There are many things to consider when shopping for the perfect payment gateway for your small business. Most of the top payment platforms for small businesses have several significant features and offer functionalities that enhance the payment experience for both merchants and their customers.

Jonathan Corona ·
opinion

Prepare Your Retail Business for the Holiday Shopping Season

It’s getting to be that time of year already and soon the shopping season will be in full swing. Before people had even settled on an idea for a Halloween costume last month, businesses were already shifting their focus to the holidays, kicking off another madcap spending season.

Jonathan Corona ·
opinion

WTF is KYC? Building a Foundation of Trust With Added Awareness

During the process of starting a new business, you will eventually come across a term that you may not have previously heard: KYC. It stands for “Know Your Customer,” and it is one of the first and most important steps you will need to take in order to get your company off the ground.

Jonathan Corona ·
opinion

Rapid Dispute Resolution Lives Up to the Hype

A little under a year ago in this publication, I wrote about my company’s plans to integrate with Visa’s Rapid Dispute Resolution, and explained in detail how RDR works to reduce chargebacks. Now, approximately 11 months later, we are happy to report it’s working as intended.

Jonathan Corona ·
opinion

Why You Should Have 3D Secure Authentication

Despite the enormous interest that traditional banks have in protecting the integrity and security of transactions, ecommerce fraud remains far more common than most people realize.

Jonathan Corona ·
opinion

Address Verification Systems Help Reduce Chargebacks

As a successful merchant, avoiding fraudulent transactions is most likely a high priority for you. Chargeback management can seem daunting to both new and experienced business owners.

Jonathan Corona ·
opinion

The Benefits of a Liberal Refund Policy for Customer Retention

Nearly everyone reading this has heard of Costco, the wholesale warehouse. They’re known for great deals if you’re okay with buying in bulk — and enjoying some hot weiners with a soft drink for a dollar and a half on your way out.

Jonathan Corona ·
opinion

Building Proactive Relationships With Billing, Payment Providers

This month I am going to discuss relationships and how important they are. While there is no question that relationships are important to your personal well-being, they are also important to your business’ well-being.

Jonathan Corona ·
opinion

New Mastercard Rules for Negative Option Billing

At the end of 2021, Mastercard implemented new rules regarding “negative option billing,” with even more rules going into effect on June 8, 2022.

Jonathan Corona ·
opinion

Cascade Billing: Exploring a Variety of Payment Services

I guess it’s finally time to put away the Christmas lights and get serious about those New Year’s resolutions. It is also an excellent time to review your merchant processing setup to make sure you have the best system in place for your business.

Jonathan Corona ·
opinion

How to Thwart Attacks, Fraud in Payment Processing

If personal fitness was among your New Year’s resolutions, great! Fitness is essential for your overall health and well-being — and the same can be said about ensuring the “fitness” of your business.

Jonathan Corona ·
opinion

Harnessing Visa's Order Insight and Leveraging Lessons From 2021

I hope you made it through the holiday season and another year unscathed. Where does the time go? Since this is the time of year that I typically look back at the prior year and what I hope for the next, I’m sharing my thoughts with you below.

Jonathan Corona ·
opinion

Fighting Growing Ecommerce Fraud

Consumers have received stimulus checks, businesses are reopening and people are going back to work. As a result, consumer spending is rebounding and folks are ready to buy.

Jonathan Corona ·
opinion

Creating a PCI Compliance Checklist

The Payment Card Industry Data Security Standard refers to a set of guidelines and standards for businesses to ensure the security of their credit card transactions.

Jonathan Corona ·
opinion

Reducing Chargebacks With Rapid Dispute Resolution

Whether you are taking mobile payments or accepting payments online, every business must be prepared for chargebacks.

Jonathan Corona ·
opinion

Visa's Order Insight: What It Is and Why You Want It

It is no secret that chargebacks are the bane of every merchant that sells their goods or services on the Internet. Chargebacks can hit the merchant with not only the loss of the immediate sale, but if they incur too many chargebacks, their processing rates will increase.

Jonathan Corona ·