Pornhub Responds to Visa and Mastercard Decision, New York Times Allegations

Pornhub Responds to Visa and Mastercard Decision, New York Times Allegations

NEW YORK — Pornhub has released two statements about yesterday’s announcement by Visa and Mastercard that their cards would no longer be accepted on the platform, following an editorial by Nicholas Kristof published by the New York Times, which makes a number of allegations against the company.

Regarding Visa and Mastercard, Pornhub’s statement follows:

These actions are exceptionally disappointing, as they come just two days after Pornhub instituted the most far-reaching safeguards in user-generated platform history. Unverified users are now banned from uploading content — a policy no other platform has put in place, including Facebook, which reported 84 million instances of child sexual abuse material over the last three years. In comparison, the Internet Watch Foundation reported 118 incidents on Pornhub over the last three years.

This news is crushing for the hundreds of thousands of models who rely on our platform for their livelihoods.

Regarding the allegations by Kristof published by the New York Times, Pornhub’s statement follows:

Eliminating illegal content and ridding the internet of child sexual abuse material is one of the most crucial issues facing online platforms today, and it requires the unwavering commitment and collective action of all parties.

Due to the nature of our industry, people's preconceived notions of Pornhub's values and processes often differ from reality — but it is counterproductive to ignore the facts regarding a subject as serious as CSAM. Any assertion that we allow CSAM is irresponsible and flagrantly untrue. We have zero tolerance for CSAM. Pornhub is unequivocally committed to combating CSAM, and has instituted an industry-leading trust and safety policy to identify and eradicate illegal material from our community.

According to leading non-profits, advocates and third-party analyses, Pornhub’s safeguards and technologies have proven effective: while platforms intended to be family friendly like Facebook reported that it removed 84,100,000 incidents of CSAM over two and a half years, Instagram reported that it removed 4,452,000 incidents of CSAM over one and a half years, and Twitter reported that it suspended 1,466,398 unique accounts for CSAM over two years, the Internet Watch Foundation, the leading independent authority on CSAM, reported 118 incidents of CSAM on Pornhub in a three year period.

Pornhub has actively worked to employ extensive measures to protect the platform from such content. These measures include a vast team of human moderators dedicated to manually reviewing every single upload, a thorough system for flagging, reviewing and removing illegal material, robust parental controls, and a variety of automated detection technologies. These technologies include:

  • CSAI Match, YouTube’s proprietary technology for combating Child Sexual Abuse Imagery online
  • Content Safety API, Google's artificial intelligence tool that helps detect illegal imagery
  • PhotoDNA, Microsoft’s technology that aids in finding and removing known images of child exploitation
  • Vobile, a fingerprinting software that scans any new uploads for potential matches to unauthorized materials to protect against banned videos being re-uploaded to the platform

Pornhub also attached the figures provided by Internet Watch Foundation comparing CSAM found in other platforms:

Facebook: 84,100,000

Instagram: 4,452,000

Twitter: 1,466,398 - You can navigate through the old reports near the top on the right hand side, adding up the totals from the last two years.

Pornhub: 118

Note the quote from IWF in this piece — Internet Watch Foundation (IWF), which identifies and removes child sexual abuse imagery online, said it found 118 cases of child abuse on Pornhub from 2017-2019 but that this number was low and Pornhub quickly removed this content.

"Everyday sites that you and I might use as social networks or other communications tools, they pose more of an issue of child sexual abuse material than Pornhub does,” said IWF spokeswoman Emma Hardy.

For XBIZ’s coverage of current developments concerning Pornhub, click here.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

AEBN Publishes Popular Searches for November, December

AEBN has released the top search terms for the months of November and December from its straight and gay theaters in all 50 states and the District of Columbia.

Professor Fired Over Adult Content Sues U Wisconsin

Veteran communications professor Joe Gow this week filed a civil lawsuit against the University of Wisconsin board of regents for violating his First Amendment rights by firing him for creating and appearing in adult content.

Teasy Agency Launches 'WannaCollab' Networking Platform

Teasy Agency launched a new networking platform, WannaCollab, at the X3 Expo earlier this month.

Milena Ray Stars in Latest From Immoral Productions

Milena Ray performs her first DP in a new trilogy for Immoral Productions, alongside Matt Bird and studio honcho “Porno Dan” Leal.

Ofcom to Hold Online Sessions on OSA Compliance

U.K. communications regulator Ofcom will hold an online conference Feb. 3-5, titled “The Online Safety Act Explained: How to Comply,” explaining new duties and deadlines required of adult businesses to implement age assurance under the Online Safety Act (OSA).

Leilani Li, Lola Morena Star in Latest From TransAngels

Leilani Li and Lola Morena star in the first installment of “Double Timing Besties,” the upcoming three-part limited series from TransAngels.

Cyndi Sinclair Toplines 'Granny Lovers' From GILFED

Cyndi Sinclair headlines "Granny Lovers," from Mile High Media studio brand GILFED.

Kylie LeBeau Stars in Latest From Hookup Hotshot

Kylie LeBeau stars with Bryan Gozzling in the latest release from Hookup Hotshot.

Avery Lust, Nina White Star in Latest From GenderX

Avery Lust and Nina White star with Sage Roux in the latest release from GenderX, titled "E-Games."

FSC Announces Support for North Dakota Age Verification Bill

Free Speech Coalition (FSC) has announced its support for SB 2380, North Dakota's new age verification bill.

Show More