Articles by Dr. Lee-Anne Francois-Dornbusch

opinion

A Look at How the Pandemic’s Upgraded Adult Retail Customer Service

Online. That’s where everything is going. Online. There’s nothing we can do about it. We can’t change it. We can’t stop it. All we can do is try to avoid it, which isn’t going to get us very far.

opinion

What Does ‘Respect’ in the Workplace Mean to You?

Being able to speak up is a privilege that is not a reality for a lot of people.

opinion

The Benefits of Supporting Colleagues Rising Up the Ladder

We’ve worked. We’ve battled. We’ve paid our dues and fought to be on top, right? Looking back on all we’ve had to do to get to where we are can take its toll for sure.